How it works.

Three steps from a worry to a written scope a mason can bid. You know the scope and the fee before the first one costs you anything.

1
Send the address and photos

Take photos from the sidewalk or across the street. Do not climb, lean out a window, or pull at anything loose.
Tell us what prompted the call: something fell, a buyer or insurer asked, a contractor's bid, or a crack you noticed. We reply within one business day.
2
The engineer inspects

A licensed Professional Engineer looks at the cornice, the parapet, and the wall and roof edge behind them. How close a look is possible depends on access, which we agree with you first.
If anything is at risk of falling, you hear it on site, along with what to keep people away from.
3
You get it in writing

A report with what was observed, the likely cause, how urgent it is, and a repair scope written so that masons bid the same work.
It arrives as a PDF you can give to a contractor, a buyer, an insurer, or a city office.

What to have ready

None of it is required to start. All of it saves time. What to look for from the ground.

Photos from the ground. One of the whole front, a few zoomed in on the part that worries you.
What changed. When you first noticed it, and whether anything has fallen.
Earlier work. Tuckpointing, roof replacement, or cornice repair, with dates if you know them.
Roof access. Whether there is a hatch or stair, and who has the key.
Who is asking. You, a buyer, an insurer, a lender, or a city office, and by when.

Knowing the limits helps you line up the right people.

The engineer writes the scope. A mason or sheet-metal shop you choose does the work, which is why the opinion is independent.

Whether a repair needs design review is the city's call. The report gives you something concrete to show them.

Some conditions cannot be judged from the ground. If a lift or scaffold is needed, you are told before anything is booked.

Send the address and a few details. A licensed engineer replies within one business day.